please read these terms of service carefully before using the w34.watchhousesale.com website.
general
by accessing or using our website and services, you agree to be bound by these terms. if you do not agree, please do not use our site. these terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, and merchants.
the service is operated by Xiaoqing Limited. references to “we”, “us”, and “our” refer to Xiaoqing Limited.
products and orders
we offer jewelry and accessory products for sale. we make every effort to display as accurately as possible the colors and images of our products, but we cannot guarantee that your computer monitor’s display of any color will be accurate.
we reserve the right to refuse any order you place with us. we may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
returns and refunds
3.1 14-day return window
you have 14 calendar days to return an item from the date you received it. to be eligible for a return, your item must be unused and in the same condition that you received it. it must also be in the original packaging.
3.2 refunds
once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. if you are approved, your refund will be processed.
3.3 refund timeline
please note that it may take at least 14 days for the refund to appear in your account after it has been processed by us. this timeline is dependent on your bank or credit card issuer.
3.4 paypal refunds
if you paid via paypal, your refund will also be processed through paypal. the standard processing time for a paypal refund is at least 14 days. however, due to local laws or policies in some regions, paypal may require a refund period of up to 30 days. we adhere to these requirements where applicable.
governing law
these terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the hong kong special administrative region.changes to terms of service
you can review the most current version of the terms of service at any time on this page. we reserve the right, at our sole discretion, to update, change, or replace any part of these terms by posting updates and changes to our website. it is your responsibility to check our website periodically for changes.contact information
questions about the terms of service should be sent to us at [email protected].